For quite sometime my wife Maureen and I had acute sinusitis. She said, “the house is making us sick”. Finally after months of doctor visits and medication Maureen decided we should check our basement. Why we did this was because we had a water problem 2 summers prior and XYZ Company did the water cleanup. Well to my dismay we detected some mold in the corners. We immediately contacted Master Tech Environmental due their internet quality reviews. Mr. Tom Duff visited the same evening. He went right to the basement and in no time discovered black mold which was under the linoleum in our partially finished side. The test equipment detected numbers that were ridiculous and sickening. Tom discussed in detail what his team of professional would do and how we would be well protected after the mold remediation. We schedule the cleanup.
A team of 5 members, headed by Tony arrived shortly after receiving the proposal and contract. There was no holding the crew back. Tony and Mark walked me through their program which took four days.
Not once did they slow down working as a team they completely emptied the base of years of clutter on one side and a complete array of desks, computer equipment, bookcases filled with hardback, paperback and audio books all which was lost to the mold. Not only did we lose the office in its entirety but seasonal clothes and coats, decorations etc. What a disaster.
For the better part of two days they removed everything from the basement. Only certain items were able to be kept. Oh boy!
The came the mold removal process. The team completely set up a plastic chamber from the entry door to the cellar steps. Over the next two days they went about the remediation. What a task at hand. The team did an awesome job. Afterwards, a walk through and discussion of all that had been cleaned was led by Tony. What a job that they did.
That was not the last of Master Tech. Just this month we had another homeowner issue which resulted in a flooded basement. After calling the insurance company, the Horizon and Delmonte Waste Removal, I called Tom at Master Tech.
Tom promised me he would have a team to my house that day. Thankfully Tony and Mark arrived around 4:00 and went right to work. Four hours later and looking a little tired, they had the fans and dehumidifier running full speed to dry out the waterless basement. If not for them I do believe my wife would have traded me and the house in for a glass of wine.
Thank you Tom, Tony, Mark and the mold team! Oh and thanks go to Master Tech for being a class operation.
Tom you saved us twice. You are aces.
Len & Maureen Yovnello
We appreciate the hard work and the finished product that your people performed on our house. They were all very professional and took the time to answer any questions or concerns we had. We would not hesitate to recommend your company to friends and family. Thank You, Rich H.
I Would like to thank all the people at MasterTech who had a hand in the mold removal at my former home. I was completely blown-away by the end result when Tony showed me the basement after the job was done. I was totally amazed at how clean the wood looked, like it was brand new!
From the initial appointment setup by Diane, to the inspection by Tom Duff who explained the entire process from start to finish and answered any and all questions I had before the project started. On the first day as confirmation, Tony again explained the remediation process step-by-step, including the time it would take to complete the job, which was 4 days excluding any issues, and that’s EXACTLY how long it took.
Although the job was completed on schedule, the detailed explanation by Tom, and Tony, along with my research of the company from your website, which included reviewing the testimonials of your work, I was completely confident that the job would be done right the first time.
Tony, Mark and the rest of the crew (Sorry I forgot the other techs names) all did a super job. Even the rooms upstairs were vacuumed, and left with a nice scent afterwards, which I didn’t expect, but I appreciated very much.
I’m totally at a loss for one word to describe the entire experience, so I’ll give you one that comes to mind. AWESOME!!!!
If I ever need mold remediation at my new home, or any of your other services, you’ll DEFINITELY be the first ones I call, along with recommending you to others as well.
The Mold problem in the finished basement (where I spend most of the day), was so bad , that I seriously considered selling the house if the problem could not be resolved. Like most new contractors, I found Master Tech through Angie’s list. After interviewing 3 mold remediation contractors, I selected MasterTech because of their high rate of satisfaction and willingness to guarantee elimination of mold. I have had a lot of experience with contractors after completely renovating a condo in South Florida. MasterTech proved to be the MOST relivable and professional of all! Workers showed up on time and left the space cleaner than when they first arrived. Many months later, no more mold, smell or respiratory problems. After the completion and full payment of the job, one of the dehumidifier supplied was defective. MasterTech quickly supplied a brand new unit and returned the defective unit to manufacturer. I feel confident that they will continue to respond if I have any future issues.
I used MasterTech to do mold remediation and put down a vapor barrier in a crawl space at the Jersey shore. They are outstanding. Did a great job and would call them back in a heartbeat to do additional work if I ever needed it. Thanks for the terrific work and service.
Dave W.– Ocean City, NJ
I have used Mastertech’s services on three different projects on two houses in the past year and would recommend them to anyone. They are caring, professional people who have always been accessible to answer any concerns. They make sure you understand anything that’s not clear to you. Well done Mastertech!
A BIG positive shout-out to MasterTech Environmental for their excellent work in removing the mold from my huge basement! Prior to the job, I had many questions. Diane, the office manager, was always very helpful and polite when responding to my questions. The crew of Tony, Mark, Wayne, Rich, and Kraig worked diligently to rid my basement of mold. They were knowledgeable, polite, pleasant and professional.. I was impressed with everything they did…even wiped up my hardwood floors daily so there wouldn’t be any dusty footprints. I highly recommend this fine company! Thank you Tom, Diane and crew for your excellent work!!
Thank you for all the wonderful service provided to me by MasterTech. The entire team, from office coordinators to owner, went well above and beyond. Your service was exceptional, courteous and complete.
If I could get six stars I would . This company is amazing spoke to the owner Tom and he is extremely nice and helpful. This company went above and beyond to help me and make sure everything was corrected after another company did a horrible, half done job. I would highly refer them!! I have dealt with a few different companies and no one has come close to the detail and customer service that this company offers. They were very fast, very clean, very friendly, and very professional. Thanks again for the great work you guys did to my home.
Amazing service, amazing staff!!!!!! Highly recommend them!!!!!
We were very pleased with the work done by Mastertech in our basement. Everyone was very professional, informative, and did an outstanding job. I would highly recommend this company!!!
I was very pleased with the work completed by MasterTech after a sewer pipe broke & caused a great deal of damage to my finished basement. The staff members are top notch. I would definitely recommend them to friends & family.
Tom, Diane & the Master Tech crew were wonderful!! I appreciate all the hard work everyone did & will always be grateful. It felt like working with family 🙂
I own an old colonial style home that had a serious mold problem in the basement. Tom was out the same day I called and had his crew there the next day. The service was exceptional, done on time and at a great price. A little over a year has passed and there is no sign of mold returning, everything looks as good as the day it was finished. Two thumbs way up.
A couple weeks before we were expecting our third child, I found mold while cleaning out our master bedroom closet. This discovery was quite alarming as we also have 2 younger children in our home. Because the mold was black in color and we did not know the toxicity level, we thought it best that me (pregnant) and our 2 children reside elsewhere until we had the proper testing performed. After some research online, my husband came across MasterTech Environmental, which has stellar reviews on various websites. My husband spoke with the owner, Tom Duff, directly. Upon hearing of our dire circumstances, Tom committed to performing the assessment the very next day. My husband and Tom did a whole house walk-through to fully assess any damage and identity potential causes. After inspection, additional mold was identified in our garage & attic. Remediation options and the amount of time needed to complete the job were discussed. It was further explained that when the job was complete, air samples would be collected to assess that all mold was removed and the air within our home was safe to breathe. Tom & his team did an OUTSTANDING job. Their PROFESSIONAL manner and EXPERTISE was beyond our expectations. They arrived ON TIME every day, going above and beyond to ensure that our family was taken care of and the job was done CORRECTLY. Tom followed-up, as promised, and the results of the air quality test were delivered next day (no harmful mold spores present). My husband & I would highly recommend this company time & again based on our positive experience. Thank you so much for a job well done!!
Best professional workers (Wayne, Mark, & Rich) they left my basement cleaner then when they started. I will recommend them in a heartbeat. Thank you again to Diane Mei for keeping us informed along the way. Mrs Dare, Pitman, NJ
We interviewed many contractors for the remediation of the mold in our basement. If your concern is to have the mold in your house thoroughly cleaned and guaranteed, look no further than Mastertech Environmental. What a fabulous company to work with! Tom has become the standard by which we judge all other contractors. He is professional, friendly, fair in pricing, and the communication from him and Diane who runs the office is outstanding. The guys who did the work respect your house and do everything they can to work with you in every regard. Out of 5 stars, I give them 10!
We just wanted to say thank you for your prompt delivery of services for mold removal in our kitchen and basement. It is reassuring to know that a company cares so much about our personal needs. Being 9 months pregnant and knowing there was a large amount of mold in the kitchen and basement was extremely stressful but you and your workers eased some of the anxiety. We appreciate that you had your team out the following day to begin the mold removal. Your guy kept us in the loop and about what they were doing and the progress they were making. So thank you! You are highly recommended and we will be referring our friends and family to you if they have mold or water damage needs. Highly recommended!!!
Tom, Tony and Stu. What a crew. I cannot say enough positive things about these guys and their professionalism. They have done both mold remediation and duct cleaning in my home. If I ever need work like this done again I can honestly say I will never call anyone else but Mastertech. The guys are neat, unintrusive, professional, easy to work with, and honest. Tom is a great guy to work with and he has great employees. The work they did at my house was done very well and we are very happy with all the results.
Thanks again for the work you and your company did for us. We appreciate the hard work you have done. Without it we would not be able to enjoy our new home.
Tom was my mold inspector and he went above and beyond to provide a great experience. There’s no doubt in my mind I would go to Master Tech for any situation involving mold.
Very professional. Work was to take 5 days, the crew got in done in 4. Excellent work. Very pleased with the outcome of the basement.
MasterTech did an amazing job in taking care of removing the mold in our crawl space. Tom came out and advised all the work that was needed and the team that did the work were courteous, very knowledgeable, very professional and all around very nice. When I had a question, I called the office manager, Diane, and she was very helpful. Thanks to all the workers for doing an amazing job, unfortunately during the recent heat wave!! Will certainly recommend MasterTech to all my friends and family.
These guys were great! Very friendly. Super thorough. I now smell no mold, and instead smell a clean basement/sub basement. They recommended dehumidifiers and answered any and all questions I had. Would highly, highly recommend MasterTech Environmental. -Cristina
It gives me great pleasure writing and highly recommending Tom Duff from Master Tech Environmental for all of your remediation needs. I do not write reviews but to remiss such a truly wonderful company in today’s dishonest world would be a big oversight sharing with others in need of a reputable, honest, integrity driven company that has the skill and expertise from the initial contact to the completion of the work this company stands behind. So lacking in companies today especially in this field that is driven by greed, distrust and sub-par workman & craftsmanship. From the initial call and an urgent situation that was halted for 9 months due to other remediation specialists deceitful run around, Tom without hesitation and not knowing what he was up against, turned a nightmare situation at our beach house that was flooded and locked up into a calm thoughtful process. He responded immediately to our initial call and put us at ease from the first contact. He takes immediate action, from dealing with the insurance company and making it a priority to take the stress off of the customer. He explained in great detail what needed to be done step by step and provided his certificates, insurance and guarantee that MasterTech stands behind.
I had the opportunity over the past months to learn, investigate and educate myself in the water & mold industry after months of hell. Be skeptical of fraudulent remediation specialists in the market. I found out the hard way. Many remediation specialists claim they use specific products only to find out they didn’t use the product quoted in scope of work or complete the work 100% while charging outrageous hidden fee’s. This hides the issue causing more damage and harm later on. They simply do not care about your health, finances or you as a person. Do not fall victim to a sales pitch or panic when you are in need of remediation. EDUCATE yourself. Tom and the team at MasterTech not only is one of the few remediation specialists out there who is an true EXPERT in all areas of remediation and really CARES about the customer and guarantee’s the work performed. His reputation is outstanding and his prices are fair. Without hesitation if anyone needs this service DO NOT HESISTATE TO CALL . I feel blessed he was recommended and will continue to recommend to others.
It was a pleasure to work with Tom and his crew at MasterTech. They did a phenomenal job doing clean up of our crawl space and attic. They were very professional, honest and courteous and they knew the mold remediation business very well unlike the 3 other companies I got in touch with who just cared about the money. MasterTech guarantees their job so they do quality work. We were selling our house in Cherry Hill and they were very helpful providing certificates and tests to guarantee their job. It was in the summer when they had to go down the crawl space and attic to clean up and they took their time to clean it thoroughly..without complaints. They also made sure they protected my floor and cleaned up very well after each work day. I was very impressed and happy with their work!! Highly recommend them!!! Thank you Tom and crew!
Great company, great integrity! Always a pleasure to work with and I think their prices are very fair. There are many companies out there trying to rip off people with crazy prices, not MasterTech. They came in, did the job very quickly and helped us with our basement issue. Good guys. I always recommend them.
Such a pleasure to work with, he was very direct and informative of what we needed to do. Super friendly, and the hours that they were willing to come out are super convenient that we didn’t have to take an entire day off. I would definitely recommend to others!!
I found MasterTech on Google. Tom responded very quickly and was very professional at all times. I could not have asked for a better group of guys that worked well with the customer and with each other. They did a good job cleaning my mom’s house and I am very appreciative. I would gladly recommend them to anyone. Thank you.
Mastertech was incredible! We had some water issues with our new home and we were very concerned about potential mold problems. I have serious health issues and couldn’t take any chances. I made so many calls and researched so many remediation companies and after investigating MasterTech and learning of their extensive training and credentials it was clear they were the company for us! Diane and Tom were so friendly and accommodating to the ever-changing scheduling problems that arose as a result of continuous weather delays. They were always available and took the time to explain every step of the remediation process.
We were faced with a stressful and very upsetting situation but after putting our trust in them we now can look back and know it was handled properly and thanks to all their efforts we now have piece of mind that we are safe in our new home! And to top it off, the cost was more than reasonable! I pray we never have mold concerns again but if we do I know who to call! MasterTech! I can’t thank you enough, Diane and Tom!! Great job! You’re the best!!!!
We had our crawl space treated for mold. It was a tough job, in an unpleasant space. The owner Tom was invaluable. He not only explained all the work, but his engineering expertise uncovered several other dangerous trouble spots for us – answered why house was sinking/revealed vents opened by previous owner, causing needless payment for ac and heat of a large storage area for 20 years, need for retaining wall outside to stop water entering foundation, etc. (MasterTech could not make all corrections, but alerted us to the need, and told us what was not necessary to do!) Tom also helped us file for insurance, and most of the cost was covered!
The crew – 3 men, were always prompt, courteous, very clean, and communicative. They sealed my inside crawl space entrance, and did all their work through a small opening in the foundation. They even replanted a bush that had to be moved, and watered it each day! The crawl space is pristine! We are very pleased.
Very professional and on time for work. Work was well done and paperwork was done timely.
Thanks MasterTech! We very much appreciated Tom’s candor and honesty regarding our situation. He explained all of the options thoroughly and went through a couple of ‘what if’ scenarios. Very helpful. It was refreshing to deal with such a genuine professional!
We highly recommend MasterTech Environmental to anyone in need of mold remediation. Everyone was very highly professional. The Technicians who came out to do the remediation were very thoughtful and went the extra mile in doing a thorough job. I feel secure in hiring them to do other work for us in the future if needed. Class A organization.