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  • Does Mastertech Environmental offer financing for mold remediation projects?

    25 March 2019

    Yes. Mastertech Environmental recently partnered with Hearth to bring our clients monthly payment options. Through Hearth, you can see options for installment loans that allow you to break up the project…

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  • Can the mold in our home or business make us sick?

    8 February 2018

    The truth is that everyone reacts to mold differently – just like allergies. It may not bother you, while it terribly affects the person next to you. The other truth…

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  • Can we be home during the remediation?

    8 February 2018

    In most cases, yes. We build containment chambers around affected areas in order to keep occupants safe and to avoid cross contamination. If for some reason, we determine that you…

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  • How long will our project take?

    8 February 2018

    Your estimated timeline will be outlined at the bottom of your pricing table in your proposal.

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  • Are you using chemicals that are bad for us or our pets?

    8 February 2018

    No. All of our products are safe for humans and animals.

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  • Will the musty odor go away?

    8 February 2018

    Yes. As long as the moisture source is located and resolved, the musty odors will subside.

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  • How can we be sure mold doesn’t return?

    8 February 2018

    Part of our process is figuring out why mold developed in the first place. Once we determine what caused it, we’ll make recommendations towards prevention.

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  • What is your process for removing mold?

    8 February 2018

    Each scope of work is specifically designed for your project’s needs. Our complete 12 step process is attached to this email and is also outlined in the “Our Process” document…

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  • What if you find more mold during our project?

    8 February 2018

    If additional contamination or damage is discovered during your project, we will document it with pictures or video and immediately discuss any necessary additional work with you – before performing…

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  • What is Mastertech’s warranty for mold remediation work?

    8 February 2018

    Mastertech provides a 5 year, mold-free warranty. Once your remediation is complete, you’ll receive your warranty documents via email or regular mail.

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  • How do we know the job was done right?

    8 February 2018

    We perform post remediation testing after every job. This ensures that all surface mold was properly removed and that the air quality in the remediated area is safe.

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