“It gives me great pleasure writing and highly recommending Tom Duff from Master Tech Environmental for all of your remediation needs. I do not write reviews but to remiss such a truly wonderful company in today’s dishonest world would be a big oversight sharing with others in need of a reputable, honest, integrity driven company that has the skill and expertise from the initial contact to the completion of the work this company stands behind. So lacking in companies today especially in this field that is driven by greed, distrust and sub-par workman & craftsmanship. From the initial call and an urgent situation that was halted for 9 months due to other remediation specialists deceitful run around, Tom without hesitation and not knowing what he was up against, turned a nightmare situation at our beach house that was flooded and locked up into a calm thoughtful process. He responded immediately to our initial call and put us at ease from the first contact. He takes immediate action, from dealing with the insurance company and making it a priority to take the stress off of the customer. He explained in great detail what needed to be done step by step and provided his certificates, insurance and guarantee that MasterTech stands behind.
I had the opportunity over the past months to learn, investigate and educate myself in the water & mold industry after months of hell. Be skeptical of fraudulent remediation specialists in the market. I found out the hard way. Many remediation specialists claim they use specific products only to find out they didn’t use the product quoted in scope of work or complete the work 100% while charging outrageous hidden fee’s. This hides the issue causing more damage and harm later on. They simply do not care about your health, finances or you as a person. Do not fall victim to a sales pitch or panic when you are in need of remediation. EDUCATE yourself. Tom and the team at MasterTech not only is one of the few remediation specialists out there who is an true EXPERT in all areas of remediation and really CARES about the customer and guarantee’s the work performed. His reputation is outstanding and his prices are fair. Without hesitation if anyone needs this service DO NOT HESISTATE TO CALL . I feel blessed he was recommended and will continue to recommend to others.”