sp_faq

Yes. Mastertech Environmental recently partnered with Hearth to bring our clients monthly payment options. Through Hearth, you can see options for installment loans that allow you to break up the project…

Do your research. Check a company’s online reputation and ask for references. The internet has allowed us access to limitless sources of information. A company’s online reputation is a good…

It is important that you hire a company qualified to get the job done right the first time. Just because they advertise that they are experts, does not mean they…

Proper mold remediation, completed by a mold removal professional, has 3 core defining elements. Identifying the source: In order to ensure the success of a mold cleanup, the moisture source…

Sometimes, talking to someone who can verify a company’s professionalism is helpful. Any company that has successfully provided a service to many happy and satisfied clients in South Jersey should…

Mold Remediation means mold removal AND mold prevention. If your mold remediation company has identified all potential moisture sources and performed proper mold remediation, they should provide a warranty. It’s…

Post Remediation Verification Testing means the mold professional will collect air and/or surface samples from the cleaned environment for lab analysis. These samples should indicate a clean environment with normal…

The truth is that everyone reacts to mold differently – just like allergies. It may not bother you, while it terribly affects the person next to you. The other truth…

In most cases, yes. We build containment chambers around affected areas in order to keep occupants safe and to avoid cross contamination. If for some reason, we determine that you…

Your estimated timeline will be outlined at the bottom of your pricing table in your proposal.

No. All of our products are safe for humans and animals.

Yes. As long as the moisture source is located and resolved, the musty odors will subside.

Part of our process is figuring out why mold developed in the first place. Once we determine what caused it, we’ll make recommendations towards prevention.

Each scope of work is specifically designed for your project’s needs. Our complete 12 step process is attached to this email and is also outlined in the “Our Process” document…

If additional contamination or damage is discovered during your project, we will document it with pictures or video and immediately discuss any necessary additional work with you – before performing…

Mastertech provides a 5 year, mold-free warranty. Once your remediation is complete, you’ll receive your warranty documents via email or regular mail.

We perform post remediation testing after every job. This ensures that all surface mold was properly removed and that the air quality in the remediated area is safe.

We are a 24 hour service, so professional cleaners may be dispatched to your Southern New Jersey location immediately after receiving the call. Mastertech understands that true 24 hour service…

The length of time it takes to perform crime scene or unattended death cleanup will vary. However, our technicians work through the night to remedy the situation and allow the…

In most cases, home or property insurance companies will pay the claim for our cleanup services in South Jersey. When coverage is awarded, it is usually under a homeowner’s policy…