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  • Does Mastertech Environmental offer financing for mold remediation projects?

    25 March 2019

    Yes. Mastertech Environmental recently partnered with Hearth to bring our clients monthly payment options. Through Hearth, you can see options for installment loans that allow you to break up the project…

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  • What kind of reputation does the mold remediation company have?

    18 April 2018

    Do your research. Check a company’s online reputation and ask for references. The internet has allowed us access to limitless sources of information. A company’s online reputation is a good…

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  • Does the mold removal company have industry certifications, training and insurance?

    18 April 2018

    It is important that you hire a company qualified to get the job done right the first time. Just because they advertise that they are experts, does not mean they…

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  • What is the company’s mold remediation process?

    18 April 2018

    Proper mold remediation, completed by a mold removal professional, has 3 core defining elements. Identifying the source: In order to ensure the success of a mold cleanup, the moisture source…

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  • Does the company have verifiable references from previous clients?

    18 April 2018

    Sometimes, talking to someone who can verify a company’s professionalism is helpful. Any company that has successfully provided a service to many happy and satisfied clients in South Jersey should…

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  • Does the company provide a warranty for the mold remediation?

    18 April 2018

    Mold Remediation means mold removal AND mold prevention. If your mold remediation company has identified all potential moisture sources and performed proper mold remediation, they should provide a warranty. It’s…

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  • Does the company perform Post Remediation Verification Testing?

    18 April 2018

    Post Remediation Verification Testing means the mold professional will collect air and/or surface samples from the cleaned environment for lab analysis. These samples should indicate a clean environment with normal…

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  • Can the mold in our home or business make us sick?

    8 February 2018

    The truth is that everyone reacts to mold differently – just like allergies. It may not bother you, while it terribly affects the person next to you. The other truth…

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  • Can we be home during the remediation?

    8 February 2018

    In most cases, yes. We build containment chambers around affected areas in order to keep occupants safe and to avoid cross contamination. If for some reason, we determine that you…

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  • How long will our project take?

    8 February 2018

    Your estimated timeline will be outlined at the bottom of your pricing table in your proposal.

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  • Are you using chemicals that are bad for us or our pets?

    8 February 2018

    No. All of our products are safe for humans and animals.

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  • Will the musty odor go away?

    8 February 2018

    Yes. As long as the moisture source is located and resolved, the musty odors will subside.

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  • How can we be sure mold doesn’t return?

    8 February 2018

    Part of our process is figuring out why mold developed in the first place. Once we determine what caused it, we’ll make recommendations towards prevention.

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  • What is your process for removing mold?

    8 February 2018

    Each scope of work is specifically designed for your project’s needs. Our complete 12 step process is attached to this email and is also outlined in the “Our Process” document…

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  • What if you find more mold during our project?

    8 February 2018

    If additional contamination or damage is discovered during your project, we will document it with pictures or video and immediately discuss any necessary additional work with you – before performing…

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  • What is Mastertech’s warranty for mold remediation work?

    8 February 2018

    Mastertech provides a 5 year, mold-free warranty. Once your remediation is complete, you’ll receive your warranty documents via email or regular mail.

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  • How do we know the job was done right?

    8 February 2018

    We perform post remediation testing after every job. This ensures that all surface mold was properly removed and that the air quality in the remediated area is safe.

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  • How quickly can your company arrive?

    6 February 2018

    We are a 24 hour service, so professional cleaners may be dispatched to your Southern New Jersey location immediately after receiving the call. Mastertech understands that true 24 hour service…

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  • How long does unattended death, trauma or crime scene clean-up take?

    6 February 2018

    The length of time it takes to perform crime scene or unattended death cleanup will vary. However, our technicians work through the night to remedy the situation and allow the…

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  • Who typically pays for Mastertech’s cleanup services?

    6 February 2018

    In most cases, home or property insurance companies will pay the claim for our cleanup services in South Jersey. When coverage is awarded, it is usually under a homeowner’s policy…

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