Does the company provide a mold warranty?

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Does the company provide a warranty for the mold remediation?

April 18, 2018 •

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Mold Remediation means mold removal AND mold prevention. If your mold remediation company has identified all potential moisture sources and performed proper mold remediation, they should provide a warranty. It’s that simple.

Your mold remediation proposal should always include thorough and proper cleanup of the existing mold as well as recommendations for preventative measures to discourage recurrence. If your mold remediation is executed correctly the first time, the mold should not grow back.

At MasterTech, we pride ourselves in providing only the safest and most effective mold remediation available. Our team of certified mold professionals have years of industry knowledge and experience and will carefully develop a step-by- step mold remediation process specific to your issue.

As proof of MasterTech’s commitment to providing a safe and mold-free environment for you and your family, every mold remediation is backed by a 5-year, mold-free warranty. It is our promise that the mold is gone, and it will not come back.

Google Rating
5.0
Based on 70 reviews
MasterTech Environmental
5.0
Sharon Howard
23:13 17 Mar 23
Brittany Forte
23:58 06 Oct 22
I recently had my basement sealed over the summer which caused a ton of concrete dust and debree all over my unfinished basement. I also had many years worth of water leaking in my basement which caused a dirty dingy environment. I decided it was finally time for a good clean and disinfecting now that my basement is finally waterproof. After a ton of research I settled on master tech environmental based on their outstanding reviews. Wayne showed up on Thursday 8/11/22 prompt and early. I was a little nervous because there were supposed to be two men doing the job, but he assured me I would be getting the same quality of work with just himself on the job. He made good on his word. He was polite, respectful of my home, and got every square inch of my basement. He was very detailed, and did an outstanding job. It was exactly what I had hoped for and more. I know it was very tedious work, but he did it all in a sufficient amount of time. I would recommend him to anyone. Thank you Wayne!
Thomas Contino
17:52 05 Oct 22
Rosario Quinones
15:30 19 Aug 22
Cannot be more satisfied. Very professional. They really know their job. Detailed, courteous, took care of all that was needed, explained well all the process. Tony is very knowledgeable and thorough! I certainly recommend them.
Elizabeth Lieutenant
01:35 10 Aug 22
We had an excellent experience working with MasterTech on an attic mold remediation. Everyone was very knowledgeable, professional, and accommodating. The remediation process was very thorough (much more so than any of the other companies we considered). The post-remediation testing gave us peace of mind that the project was completed successfully, and their warranty is comprehensive and long-term. All in all, MasterTech was a pleasure to work with from start to finish!
Bob McKinney
19:50 10 Jul 22
I had mold remediation and vapor barrier installed in my crawl space, Mark and Wayne did an awesome job, they were on time, very neat, professional and my crawl space is immaculate. Thank you!
Anne Greco
18:19 28 Apr 22
Amazing company to work with. I can’t recommend them highly enough. Tony was very thorough in reviewing the site and answering our questions. The work that Mark and Wayne did was very professional. They arrived on time, did a great job, and left the site immaculate.
Kevin McGarry
15:51 04 Jan 22
Jennifer Zajac
23:21 15 Dec 21
Showed up on time, we’re very polite, friendly, and professional. Cleaned up everything, not a speck of trash was left behind. Finished the job exactly when they said they would.
Tara Crane
01:46 18 Nov 21
Master Tech did an excellent job removing mold from our attic. They were professional, detail oriented, and courteous. We highly recommend them!
lorene pugh
22:37 13 Nov 21
Alex M
19:13 15 Oct 21
If you’re looking for a stand up company, look no further! I am so thankful and trust Master Tech completely. Not only are they respectful of your home (masks), but they do not use scare tactics to rob you of your money. You can trust what they say and they all really do give you peace of mind! Every single person we dealt with gave us great customer service and followed up with emails and recommendations to keep your home safe and healthy! Thank you again, MasterTech!
Joey G
15:23 08 Oct 21
The Basement, she is Clean!I highly recommend Mastertech for their professionalism and reasonable price. While not cheap the price was less than other companies with good reputations offered. More importantly there was no scare tactics used to try to get me to to do more than needed. The guys working on my basement were friendly and hard working.Now, this is part is not a review on them but a warning to people like me who forget what they have till it’s gone. The only negative I had of the whole experience was due to my naivety. They told me before they started to let them know what I wanted to save. They said they would try to save any valuables that they could. Unfortunately, I forgot some things were down there and valuables can be subjective. So as a warning if it is safe put on a mask and take a throughout look for what you want to save.
Barbara Regina
17:17 04 Oct 21
Excellent communication and work on our mold remediation project. Workers had to do extra work and empty some cabinets that they determined were moldy; they did a great job keeping items organized. (We should have emptied them ourselves in case they found mold, but hadn't done so. Oops.) They left the area cleaner than they found it! Very satisfied.
Amber Pauley
21:47 25 Jun 21
Fantastic job by fantastic people. From the first phone call to the end of the project, everyone was professional, communicated and did a great job with remediation.
Michael Macolino
18:37 15 Jun 21
The staff at MasterTech Environmental are polite, prompt, and professional. Their inspector visited our home, explained their services clearly, and provided a comprehensive proposal before leaving. The remediation crew arrived on time, kept us informed on their progress, and effectively remediated the mold in my attic. They treated us and our home with respect and care. I highly recommend this company.
GERALD FLINT
20:45 04 Jun 21
I bought this older home and the basement was so bad I didn’t even want to go into it .It was the worst I have ever seen and the mildew was terrible.And the basement was full with junk.The beat thing I ever did was to hire Master Tech to clean it out. I would recommend master text to anybody as they did a fantastic job vacuumed everything out got rid of all the garbage no more smells I have no trouble going down anymore. Again from a 1 to 10 master tech is a 15. Their people are courteous and do a fantastic job
Paulette Cox
16:29 21 May 21
They showed up and time, cleaned up after themselves and updated me every step of the way. Great job, guys.
sm
00:58 30 Apr 21
Mold is a real health issue for me, so I was very upset to discover it in the home I had just purchased. I am so glad I chose MasterTech Environmental for the mold remediation. Everyone I encountered exhibited the highest level of professionalism, expertise, and respectful compassion. Explanations were so thorough that I had few questions afterward. They were quick to begin the work and when done, aside from the obvious treatment areas, there was no sign they had been there. The job was excellently done and they did what it took to make me feel comfortable about the whole process and outcome. I couldn't be more grateful to them.
Ronnie D
22:42 22 Mar 21
If anyone is ever in need of a mold remediation or clean up company we just had a great experience with MasterTech! I took a chance based on the great ratings they had on all the different ratings sites I checked out. Turns out they are a franchise, but this was the original. They were in the attic for three days! The team was so sweet and super polite, we just felt very comfortable with them. Of course our dogs loved them! They each got a little loving as the guys would go back & forth to their truck throughout the day. They did a great job and were reasonably priced. I would highly recommend them!
James Bigaj
12:46 11 Mar 21
Kraftin Schreyer
01:18 23 Feb 21
We were very happy with Mastertech! Prompt, thorough treatment of our mold problem. The crew was professional, personable, and took the time to explain everything they were doing.
Ed S
23:03 10 Feb 21
I googled/called many companies and MasterTech was without a doubt the right call after the job was done.It was an excellent experience working with MasterTech Environmental and their whole team for an inspection and remediation on a property I am helping manage. Through the entire job (multiple appointments), they were 100% professional (timely written estimates, updates, follow-ups). The inspectors and team were always on-time, courteous, and respectful of your home. It made this process much less stressful.Also, they are very knowledgable in the field and actually helpful, their inspectors were happy to answers all of my questions. They explained what was being done and the process behind it, educating me around this topic so I knew what was going on.100% recommend using the MasterTech team.
James D'Antonio
00:55 30 Jan 21
Erik Haws
21:41 21 Jan 21
What a great job from start to finish. This is a top notch team and will DEFINATELY use them again. I know that's odd to say because you hope accidents don't happen...but they do and you want the right team from start to finish...Thank You
Marisa Betancourt
21:00 18 Jan 21
MasterTech and their crew were fast, professional, answered all my questions, came in with superior service, in depth reporting and were able to give a professional write up to use in our mold situation at the work place. I would highly recommend this company to anyone looking for mold detection and remediation services.
Tim Lani
17:58 12 Jan 21
Great job, very professional quick and neat. Left no mess behind and answered all my questions clearly. Would recommend 😊
Nancy Dilks
20:23 25 Nov 20
All of the guys were great very resspectful..knowledgeable n pleasant .very happy with all. N your office girl diane ver pleasant n helpful. N thank u tom for everything your a great team. Highly recommend u.
Annamarie Thiel
20:46 11 Nov 20
I was very pleased with my MasterTech experience..They were extremely proffesional, curtious and helpful.They are very clean and knowledgeable.I would recommend them highly.
Aida Marcial
22:25 28 Oct 20
steven schwartz
17:19 06 Oct 20
I do extensive due diligence when hiring any contractor and I have high expectations. I rarely write reviews as meeting my expectations does not really warrant praise. However Mastertech’s technicians exceeded my expectations remediating a mold issue in my home caused by a leaky pipe in the wall. They expertly contained the work area to prevent spreading contamination and removed all infected materials and thoroughly cleaned what remained. They worked diligently, quietly and left the work area cleaner than when they arrived. Good job!
Dr. Beverly Taylor
20:13 30 Sep 20
Tom and the MasterTech Crew made a very overwhelming, emotional, arduous hoarding project tolerable and manageable. The Crew is professional, positive, and knowledgeable. I highly recommend this company for any hoarding situation or mold remediation process. The products and process they utilize for mold remediation is above industry standards! Thanks Again for all the Help!
Karen Micofsky
03:05 25 Sep 20
I was extremely pleased with this company. I found everyone who was involved in the project to be professional and knowledgeable. They were neat and cleaned up afterwards. I would highly recommend this company.
Brian Blatchley
12:16 30 Jun 20
MasterTech Environmental was a Godsend. They were professionals who tackled an overwhelming environment and brought order to chaos. I would recommend them to anyone dealing with someone in their life who is a hoarder. I received good advice and great service.
W. Hein
19:24 17 Mar 20
Excellent! Detailed thorough friendly work. Performed exactly as they explained.
norman englander
19:13 05 Mar 20
Great job on time, clean and thorough
J Buisness
01:17 17 Jan 20
From start to finish, each team member was professional, polite and forward thinking. I chose them for a home project because of their quick responses, attention to detail and knowledge for the job. Each step was done with excellence and I most appreciated the respect and courtesy they had for my home. I even had the pleasure of meeting the owner and I can say this company is run well from the top down.Well done MasterTech and thank you.
John Stokes
20:42 14 Jan 20
All of the company's office and field representatives were very professional and courteous. The basement remediation was very carefully done while we occupied the house and the safeguards they took avoided any effects outside ot the treatment area.
gavin mcfeeters
17:43 30 Dec 19
When the unit next to my rental property flooded and damaged my property Mastertech took care of the tear out and mold remediation. From start to finish they were professional, timely and quick to answer any concerns I had. I checked with Servpro in the area for a quote and Mastertech beat them by thousands of dollars. Do not hesitate to use them, I will recommend to anyone and everyone.
Paige Yansick
02:46 21 Dec 19
Mina Dixon
06:52 19 Dec 19
I had to have mold remediation done in my crawl space and behind my air handler unit in my laundry room. Absolutely Excellent Company And Staff!!! Addressed all of my concerns, explained every step of the diagnosis and remediation process. Excellent pricing, staff was on time, polite, cleaned up everything after remediation. Staff did not leave until everything was taken care of. Work done was immaculate!! They follow up after the work is completed, address any and all questions and concerns. Would definitely suggest this company to all.
Ronald Hall
21:05 06 May 19
Robert Williams
00:04 20 Apr 19
Very nice and polite customer service, mold remediation removal was done by very knowledgeable and experienced technicians, they arrived before the scheduled appointment time,before they began to work they explained each stage of the removal procedure, talk about good theme work, protected my personal belongings by ceiling off the work area like a Cancun keeping all contaminants contained. When done there was no mold visible and everything was very clean,yes would recommend to anyone who has mold problem.
Mike Bateman
20:46 15 Apr 19
Great service from start to finish!!
Leonard Yovnello
22:20 19 Feb 19
For quite sometime my wife Maureen and I had acute sinusitis. She said, "the house is making us sick". Finally after months of doctor visits and medication Maureen decided we should check our basement. Why we did this was because we had a water problem 2 summers prior and XYZ Company did the water cleanup. Well to my dismay we detected some mold in the corners. We immediately contacted Master Tech Environmental due their internet quality reviews. Mr. Tom Duff visited the same evening. He went right to the basement and in no time discovered black mold which was under the linoleum in our partially finished side. The test equipment detected numbers that were ridiculous and sickening. Tom discussed in detail what his team of professional would do and how we would be well protected after the mold remediation. We schedule the cleanup.A team of 5 members, headed by Tony arrived shortly after receiving the proposal and contract. There was no holding the crew back. Tony and Mark walked me through their program which took four days.Not once did they slow down working as a team they completely emptied the base of years of clutter on one side and a complete array of desks, computer equipment, bookcases filled with hardback, paperback and audio books all which was lost to the mold. Not only did we lose the office in its entirety but seasonal clothes and coats, decorations etc. What a disaster.For the better part of two days they removed everything from the basement. Only certain items were able to be kept. Oh boy!The came the mold removal process. The team completely set up a plastic chamber from the entry door to the cellar steps. Over the next two days they went about the remediation. What a task at hand. The team did an awesome job. Afterwards, a walk through and discussion of all that had been cleaned was led by Tony. What a job that they did.That was not the last of Master Tech. Just this month we had another homeowner issue which resulted in a flooded basement. After calling the insurance company, the Horizon and Delmonte Waste Removal, I called Tom at Master Tech.Tom promised me he would have a team to my house that day. Thankfully Tony and Mark arrived around 4:00 and went right to work. Four hours later and looking a little tired, they had the fans and dehumidifier running full speed to dry out the waterless basement. If not for them I do believe my wife would have traded me and the house in for a glass of wine.Thank you Tom, Tony, Mark and the mold team! Oh and thanks go to Master Tech for being a class operation.Tom you saved us twice. You are aces.Len & Maureen Yovnello
Louis Papa
20:19 19 Feb 19
Very professional and expert in their approach. An exceptional team of individuals did the work.
Gina Foley
21:20 06 Feb 19
Mark, Tony and Diane were all excellent and so professional to work with. Mastertech did an excellent job of mold remediation at my home. They left the spaces where they worked spotless. I am very pleased and impressed with their work and I highly recommend them!
Michal K
18:26 24 Jan 19
Master Tech Environmental did a great job from the estimate/testing till the completed work. Very respectful and professional. I was made aware of every process.
Lorenc Cici
20:31 13 Nov 18
Tony was very professional, and showed great customer service skills during his visit to our home. He shared great informational tips about keeping my home humidity levels low. I recommend Mastertech Environmental to all.
Richard Stewart
00:24 03 Nov 18
I have used Mastertech's services on three different projects on two houses in the past year and would recommend them to anyone. They are caring, professional people who have always been accessible to answer any concerns. They make sure you understand anything that's not clear to you. Well done Mastertech!
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Facebook Rating
5.0
Based on 38 reviews
Mastertech Environmental
5.0
Steven Whitman
22:44 11 Mar 22
From my initial contact with the office to the inspection to the remediation, everything went smoothly and competently. All the people who worked with me were helpful and friendly. The mold was removed and the work area was cleaned to spotless. Highly recommend.
Jeff Cerreto
17:58 25 Jan 22
From the start, setting up an appointment when I called in and spoke with Diane was easy. Shorty after, I had a consultation and review of my basement with Tom.

I suspected I had mold on my floor joists but after a thorough look at my old unfinished basement and crawl space, we found that I didn't have anything immediate to worry about.

No high pressure sales tactics here - just a good company with good people looking out for your safety. Highly recommended.
Jennifer Conti-Zajac
23:23 15 Dec 21
They were on time, very friendly, polite and professional. They cleaned up everything, not a speck of trash was left behind. They finished the job when they said they would.
Ronnie Daldos
22:47 22 Mar 21
If anyone is ever in need of a mold remediation or clean up company we just had a great experience with MasterTech! I took a chance based on the great ratings they had on all the different ratings sites I checked out. Turns out they are a franchise, but this was the original. They were in the attic for three days! The team was so sweet and super polite, we just felt very comfortable with them. Of course our dogs loved them! They each got a little loving as the guys would go back & forth to their truck throughout the day. They did a great job and were reasonably priced. I would highly recommend them!
Jordan Hughes
04:04 11 Mar 21
They did a phenomenal job, and cleaned up very well after themselves. My house was left spotless. The workers were very nice, too. They took time after the job was completed to show me everything they did and explain how to keep the room moisture free.
Tim Lani
18:00 12 Jan 21
Very nice work, done quickly and clean. Answered all my questions. Would recommend 👍
Frances Regina
15:24 29 Sep 20
Wonderful company to work with. Highly recommend Master Tech. Everyone was friendly and professional. I give them 5 stars out of 5.
Scott J Langevin
20:46 24 Jul 20
Quick, Profession and Reasonably Priced! I had windows leaking and causing damage to my home. I wanted to make sure my family was safe from harmful molds so had some testing done. Tom was very informative and professional. I had my results in less than a week! Highly Recommend to anyone!
Bruce Hepke
15:46 04 Jun 20
I used Mastertech for mold remediation in an Avalon, NJ crawl space. Tom was very responsive, knowledgeable and produced a detailed proposal very quickly. Diane kept me apprised of the schedule given delays caused by Covid shutdown. I would recommend them without hesitation.
Mary Ann Zinski
15:05 25 Jan 20
Mastertech was a pleasure to work with in an undesirable situation. They were always on time, they were clean, quiet and unobtrusive. Tom was always responsive and willing to go beyond the required. The men working put in a full day and did a remarkable job! Thank you!
Eileen Schnur
21:00 21 Jan 20
Very nice, a professional company
Great group of employees
Keith Ballentine
19:26 15 Jan 20
Master Tech Environmental has a great team! Extremely professional and thorough, I highly recommend them if you have any mold issues.
John Stokes
20:49 14 Jan 20
Everybody we dealt with (Diane, Tony, Mark, Jessie, Wayne and Craig) was friendly and professiona1. The work in our basement was done on schedule and without any effect on the remainder of the house. They went out of their way to do a good job!!
Mark Rothschild
21:59 23 Sep 19
They did a very professional job removing the mold from my master bathroom crawl space and from behind the walls. They cleaned up thoroughly when they were finished. Tony and Diane were very helpful throughout the entire process.
Kevin Knight
17:17 28 Feb 19
Tom is the best. Always so thorough.
Brandi Harris
00:20 26 Feb 19
Friendly and thorough! Very helpful! Tony is the best!
Mary Ellen Mauro
12:22 26 Oct 18
We interviewed many contractors for the remediation of the mold in our basement. If your concern is to have the mold in your house thoroughly cleaned and guaranteed, look no further than Mastertech Environmental. What a fabulous company to work with! Tom has become the standard by which we judge all other contractors. He is professional, friendly, fair in pricing, and the communication from him and Diane who runs the office is outstanding. The guys who did the work respect your house and do everything they can to work with you in every regard. Out of 5 stars, I give them 10!
Mickey Knight
21:47 10 Sep 18
MasterTech did an amazing job in taking care of removing the mold in our crawl space. Tom came out and advised all the work that was needed and the team that did the work were courteous, very knowledgeable, very professional and all around very nice. When I had a question, I called the office manager, Diane, and she was very helpful. Thanks to all the workers for doing an amazing job, unfortunately during the recent heat wave!! Will certainly recommend MasterTech to all my friends and family ...
Donna Powell
21:34 07 Jun 18
A BIG positive shout-out to MasterTech Environmental for their excellent work in removing the mold from my huge basement! Prior to the job, I had many questions. Diane, the office manager, was always very helpful and polite when responding to my questions. The crew of Tony, Mark, Wayne, Rich, and Kraig worked diligently to rid my basement of mold. They were knowledgeable, polite, pleasant and professional.. I was impressed with everything they did...even wiped up my hardwood floors daily so there wouldn't be any dusty footprints. I highly recommend this fine company! Thank you Tom, Diane and crew for your excellent work!!
Phuong To
16:55 17 Feb 18
Karin S Procaccino
13:49 17 Feb 18
Amazing service, amazing staff!!!!!! Highly recommend them!!!!!
David J Wisniewski
13:25 20 Oct 17
I used MasterTech to do mold remediation and put down a vapor barrier in a crawl space at the Jersey shore. They are outstanding. Did a great job and would call them back in a heartbeat to do additional work if I ever needed it. Thanks for the terrific work and service.
Dave W.
Ocean City, NJ
Chad Gohm
23:47 08 May 17
Had an awesome experience with the Mastertech Tram ! Thanks for your help and making our home safe again !
Pat Stern
15:15 20 Feb 17
Very professional. Work was to take 5 days, the crew got in done in 4. Excellent work. Very pleased with the outcome of the basement.
Ray Stercula
16:48 01 Nov 16
Thanks MasterTech! We very much appreciated Tom's candor and honesty regarding our situation. He explained all of the options thoroughly and went through a couple of 'what if' scenarios. Very helpful. It was refreshing to deal with such a genuine professional!
Linda Conner
18:14 08 Oct 16
We had our crawl space treated for mold. It was a tough job, in an unpleasant space. The owner Tom was invaluable. He not only explained all the work, but his engineering expertise uncovered several other dangerous trouble spots for us - answered why house was sinking/revealed vents opened by previous owner, causing needless payment for ac and heat of a large storage area for 20 years, need for retaining wall outside to stop water entering foundation, etc. (MasterTech could not make all corrections, but alerted us to the need, and told us what was not necessary to do!) Tom also helped us file for insurance, and most of the cost was covered!
The crew - 3 men, were always prompt, courteous, very clean, and communicative. They sealed my inside crawl space entrance, and did all their work through a small opening in the foundation. They even replanted a bush that had to be moved, and watered it each day! The crawl space is pristine! I highly recommend this company!
Kelly Bowman
22:03 14 Jul 16
Tom, Tony and Stu.. What a crew. I cannot say enough positive things about these guys and their professionalism. They have done both mold remediation and duct cleaning in my home. If I ever need work like this done again I can honestly say I will never call anyone else but Mastertech. The guys are neat, unintrusive, professional, easy to work with, and honest. Tom is a great guy to work with and he has great employees. The work they did at my house was done very well and we are very happy with all the results. -Ed B.
Jenna Cassidy
22:05 13 Jul 16
We just wanted to say thank you for your prompt delivery of services for mold removal in our kitchen and basement. It is reassuring to know that a company cares so much about our personal needs. Being 9 months pregnant and knowing there was a large amount of mold in the kitchen and basement was extremely stressful but you and your workers eased some of the anxiety. We appreciate that you had your team out the following day to begin the mold removal. Your guy kept us in the loop and about what they were doing and the progress they were making. So thank you! You are highly recommended and we will be referring our friends and family to you if they have mold or water damage needs. Highly recommended!!!
Shawn Mickle
13:48 19 Apr 14
Very Professional Group
Brian Wendowski
13:01 16 Dec 13
Michael Wendowski
22:41 30 Nov 13
Patrick Rodio
21:58 23 Jul 13
Arie Rivas
21:02 17 Jul 13
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Yelp Rating
5.0
Based on 5 reviews
Mastertech Environmental
5.0
Lor W.
09:45 16 Jan 22
Five enthusiastic stars! A water leak from above my home office caused some damage to the ceiling and wall. The cause was remediated but the dampness in...
Joey G.
05:53 07 Oct 21
Mourning the loss of my stuff but happy to breath more freely. My childhood home had a mold situation that had been developing slowly for some time. While I...
Mary Ellen M.
13:12 14 Oct 18
We had several companies come to evaluate our basement to give us estimates. The absolute best company was Mastertech Environmental. They do the most...
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Why Choose Mastertech?
- BBB A+ Accredited Company
- Angie’s List Super Service Award
- Voted Best of the Best South Jersey Magazine
- Trusted by HGTV & DIY Networks
- Fully Insured and Certified
Testimonials
- "All of the company's office and field representatives were very professional and courteous. The basement remediation was very carefully done while we occupied the house and the safeguards they took avoided any effects outside of the treatment area." - Basement Mold Removal Haddonfield NJ 08033
  
  John S, Haddonfield NJ
- "Very professional. Work was to take 5 days, the crew got in done in 4. Excellent work. Very pleased with the outcome of the basement." - Basement Mold Remediation Absecon NJ 08201
  
  Pat S, Absecon NJ
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